Terms of Service

1. Agreement to Terms

Welcome to STS Software Solutions ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website, services, and products.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Services

STS Software Solutions provides software development services, including but not limited to:

• Full-stack web development
• Workflow automation solutions
• Custom software tools and applications
• Maintenance and support services
• Software products and digital solutions

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Obligations

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not interfere with or disrupt our services
• Comply with all applicable local, state, national, and international laws

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content, features, and functionality on our website and in our services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of STS Software Solutions and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

4.2 Client Work Product

Upon full payment for custom development work:

• Source code and deliverables become the property of the client
• We retain the right to use the work in our portfolio
• We may retain copies for reference and backup purposes
• Any pre-existing tools, libraries, or frameworks remain our property

4.3 License to Use Our Products

For software products we sell, we grant you a non-exclusive, non-transferable license to use the product according to the specific product license agreement.

5. Payment Terms

5.1 Pricing

All prices are stated in US Dollars unless otherwise specified. We reserve the right to modify our pricing at any time.

5.2 Payment Schedule

For custom development projects:

• Initial deposit (typically 50%) required before work begins
• Milestone payments as agreed in the project proposal
• Final payment due upon project completion and delivery

5.3 Late Payments

Late payments may incur interest charges of 1.5% per month or the maximum allowed by law, whichever is less. We reserve the right to suspend services for accounts with overdue balances.

5.4 Refund Policy

Refunds are handled on a case-by-case basis. For custom development work, deposits are generally non-refundable once work has commenced. For products, refunds may be available within 30 days of purchase if the product has not been used.

6. Project Development Process

6.1 Scope of Work

All projects begin with a clear scope of work document that outlines deliverables, timelines, and responsibilities. Changes to the scope may result in additional costs and timeline adjustments.

6.2 Client Responsibilities

Clients are responsible for:

• Providing timely feedback and approvals
• Supplying necessary content, assets, and access
• Making timely payments according to the agreed schedule
• Communicating requirements clearly

6.3 Timeline

Project timelines are estimates and may be affected by client feedback delays, scope changes, or unforeseen technical challenges. We will communicate any timeline changes promptly.

6.4 Revisions

The number of revision rounds will be specified in the project agreement. Additional revisions beyond the agreed scope may incur additional charges.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner. For a period of 30 days after delivery, we will fix any bugs or errors in custom-developed software at no additional charge.

7.2 Disclaimer

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

7.3 Third-Party Services

We are not responsible for any third-party services, APIs, or platforms integrated into your project. Issues with third-party services are outside our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STS SOFTWARE SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the twelve (12) months preceding the claim.

9. Confidentiality

We will maintain the confidentiality of any proprietary information shared with us during the course of our engagement. This obligation continues for a period of three (3) years after the conclusion of our services.

Confidential information does not include information that:

• Is or becomes publicly available without breach of this agreement
• Was known to us prior to disclosure
• Is independently developed by us
• Is required to be disclosed by law

10. Termination

10.1 Termination by Either Party

Either party may terminate a project with written notice. Upon termination:

• Client must pay for all work completed up to the termination date
• We will deliver all completed work
• Unused deposits may be refunded for work not yet performed

10.2 Termination for Breach

We may terminate services immediately if you breach these Terms, including non-payment or misuse of our services.

11. Indemnification

You agree to indemnify and hold harmless STS Software Solutions from any claims, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you provide to us for use in your project

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

12.2 Arbitration

Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property disputes.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website and updating the "Last Updated" date.

Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and STS Software Solutions regarding the use of our services, superseding any prior agreements between you and us relating to your use of the services.